Scope

Recreation vehicle (RV) service technicians work on systems and components of recreation vehicles, including electrical components, plumbing, propane gas components, appliances, exterior and interior components, structural frames and towing systems. They diagnose, repair, replace, install, adjust, test, maintain and modify these components and systems. They may also perform maintenance and repairs on trailer frames, undercarriage and suspension. They must be knowledgeable about each system’s function and the interaction among various systems. However, it is important to note that they do not work on the motor or drive train components.

Recreation vehicles worked on in this trade include: class A, B, B+ and C motor homes, travel trailers, fifth wheel trailers, park model trailers, truck campers and tent trailers. RV service technicians also work on toy haulers, utility trailers, flat deck trailers, construction living trailers and an assortment of mobile vehicles.

While RV service technicians are experienced in all facets of the trade, many may develop specialized skills in areas such as electronics, appliances, hitching systems, and interior and exterior finishing.

RV service technicians are typically employed at RV dealerships, independent RV repair shops, RV manufacturers and may also be self employed. RV service technicians may work at indoor shops and outdoors at RV sites. Safety is important due to risks and hazards such as working at heights, working with explosive and volatile materials and working under vehicles.

Some important attributes include service, mechanical and mathematical skills, manual dexterity, an ability to plan and think sequentially and an ability to work as a team member. Customer relations skills are critical when providing on-site services. Sales skills are required when performing maintenance tasks and assisting customers with making decisions related to repair options.

The functions of RV service technicians may overlap with a number of other trades such as partsperson, automotive service technician, electrician, plumber, gas fitter, carpenter, floorcovering installer, sheet metal worker, refrigeration and air conditioning mechanic, welder, motor vehicle body repairer, small engine repairer and appliance service technician.

Experienced RV service technicians may advance to supervisory or training positions. They may also move into positions with manufacturers, wholesalers and sales divisions of RV dealerships.

Observations

The popularity of RVs is increasing due to the influence and demands of the baby boomer generation. Because of this trend, technicians are generally employed full time and are required to have a wide range of skills. As well, many of the RVs have a wide range of higher quality materials such as marble countertops, tile flooring and high gloss finishes. There is an increased use of residential style conveniences in RVs such as DVD systems, surround sound, flat screen TVs, computer stations, satellite systems, electric fireplaces and convection microwaves.

The RV trade is growing, becoming more complex and more safety conscious. The industry is faced with pressures from increasing governing bodies and safety regulations. As a result, owners are less likely to work on their own systems.

Computerized testing equipment is becoming more popular and technicians often receive advanced in-house training via satellite system or Internet.

There is a wide range of components such as hitches and base plates available, resulting in a decrease in modification and fabrication of these components by technicians.

Appliances are often remote controlled and self-diagnosing. Electronic components are now integrated into larger control boards, resulting in easier replacement. Propane gas and electric fireplaces are entering the marketplace.

Slide outs are becoming larger and more popular, resulting in increasingly complex systems. This also results in the restriction of workshop space.

Safety

Safe working procedures and conditions, accident prevention and the preservation of health are of primary importance to industry in Canada. These responsibilities are shared and require the joint efforts of government, employers and employees. It is imperative that all parties are aware of circumstances and conditions that may lead to injury or harm. Safe learning experiences and environments can be created by controlling the variables and behaviours that may contribute to accidents or injury.

It is generally recognized that a safety-conscious attitude and work practices contribute to a healthy, safe and accident-free working environment.

It is imperative to apply and be familiar with the Occupational Health and Safety Acts and Workplace Hazardous Materials Information System (WHMIS) Regulations. As well, it is essential to determine workplace hazards and take measures to protect oneself, co-workers, the public and the environment.

As safety education is an integral part of training in all jurisdictions, personal safety practices are not recorded in this document. However, the technical safety aspect relating to each task and sub-task are included throughout this analysis.

Job Titles