Uses documentation.
Uses manufacturers’ specifications and repair procedures.
- knowledge of sources of specifications and information
- ability to access specifications and information
- ability to interpret manufacturers’ specifications and repair procedures
- ability to interpret and apply information from hard-copy and on-line technical manuals
Interprets estimates.
- knowledge of industry terminology
- knowledge of vehicle construction
- knowledge of estimate formats
Uses work orders.
- knowledge of vehicle construction
- knowledge of industry terminology
- knowledge of work order format
- ability to follow work order
Interprets safety and environmental regulations.
- knowledge of location of safety and environmental regulations
- knowledge of Workplace Hazardous Materials Information System (WHMIS) and Material Safety Data Sheet (MSDS) documents
- ability to interpret safety symbols
- ability to interpret federal, provincial/territorial and municipal regulations
Uses tools and equipment.
Uses hand tools.
- knowledge of types of hand tools such as removal and installation, bumping and straightening, sanding and material application tools
- knowledge of limitations of use of hand tools
- knowledge of torque specifications
- ability to maintain hand tools
- ability to store hand tools
- ability to recognize worn, broken and defective hand tools
Uses power tools.
- knowledge of types of power tools such as pneumatic, electric and hydraulic
- knowledge of operating procedures
- knowledge of limitations of use of power tools
- ability to maintain power tools
- ability to store power tools
- ability to recognize hazards such as frayed cords, cracked case and leaking lines
Uses welding equipment.
- knowledge of types of welding equipment such as oxyacetylene, Gas Metal Arc Welding (GMAW [MIG]) and plastic
- knowledge of operating procedures
- knowledge of welding consumable materials such as wire, shield gases and tips
- ability to identify material to be welded
- ability to perform applicable welding procedures
- ability to maintain welding equipment
- ability to store welding equipment
- ability to recognize potential hazards
Uses straightening equipment.
- knowledge of types of straightening equipment such as benches, floor mounted and portable
- knowledge of vehicle construction
- knowledge of repair sequence
- knowledge of measuring equipment
- ability to secure and anchor vehicle
- ability to attach equipment to vehicle
- ability to maintain straightening equipment
- ability to store straightening equipment
- ability to recognize potential hazards
Uses lifting equipment.
- knowledge of lifting equipment such as hoists, jack stands, floor jacks and door jacks
- knowledge of limitations of lifting equipment
- knowledge of applications of lifting equipment
- ability to recognize safe lifting locations or points
- ability to maintain lifting equipment with techniques such as lubricating, checking fluid levels and cleaning
- ability to locate and recognize damaged components
Uses measuring equipment.
- knowledge of types of measuring equipment such as trams, centering gauges and lasers
- knowledge of vehicle construction
- knowledge of limitations of use of measuring equipment
- ability to interpret and apply manufacturers’ specifications
- ability to use industry-related computer software
- ability to perform basic calculations
- ability to set up measuring system
- ability to maintain measuring equipment
- ability to store measuring equipment
- ability to recognize potential hazards
Uses refinishing tools and equipment.
- knowledge of air pressures
- knowledge of types of refinishing tools and equipment
- knowledge of paint systems
- ability to use personal fresh air system
- ability to set up spray gun
- ability to set up paint booth
- ability to use paint mixing equipment such as agitators and scales
- ability to use paint-related computer software
- ability to maintain compressors
- ability to maintain spray gun
- ability to maintain paint booth
Uses personal protective equipment (PPE).
- knowledge of types of PPE such as hearing, eye, skin and breathing protection
- knowledge of PPE operations
- knowledge of workplace safety and health regulations
- ability to inspect and maintain PPE
- ability to store PPE
- ability to recognize worksite hazards
Organizes work.
Prepares damage estimate.
- knowledge of vehicle construction
- knowledge of industry terminology
- knowledge of repair procedures
- ability to assess visible damage
- ability to assess hidden damage
- ability to determine required parts and material
- ability to determine required labour
- ability to determine required sublet
- ability to determine required miscellaneous costs such as hazardous waste disposal fees, freight fees and taxes
- ability to communicate with suppliers
- ability to locate and interpret manufacturer-specific documentation
- ability to perform calculations
- ability to use computers and office equipment
Orders parts and materials.
- knowledge of vehicle construction
- knowledge of industry terminology
- knowledge of parts and materials
- knowledge of repair procedures
- ability to communicate with suppliers
- ability to locate and interpret documentation such as parts manuals, computer databases and work orders
Organizes parts and materials.
- knowledge of vehicle construction
- knowledge of repair procedures
- ability to identify parts and materials
- ability to locate parts and materials
- ability to store and inventory parts and materials
- ability to interpret work order
Communicates with others.
- ability to use conflict resolution techniques
- ability to explain technical information in layperson’s terms
- ability to communicate with related professionals such as tradespeople, appraisers and partspeople
- ability to mentor apprentices
- ability to operate communication equipment such as fax machines, two-way radios, computers and application software
Prepares work area.
- knowledge of repair procedures
- ability to perform housekeeping
- ability to select tools and equipment
- ability to lay out tools and equipment
Maintains safe work environment.
- knowledge of WHMIS and MSDS and their locations
- knowledge of PPE
- knowledge of workers’ rights and responsibilities
- knowledge of location of safety equipment such as eye wash station, fire fighting equipment and first aid kit
- knowledge of emergency procedures
- knowledge of disposal and recycling procedures
- ability to recognize fire hazards
- ability to recognize hazardous settings
- ability to recognize personal injury hazards
- ability to communicate potential hazards
- ability to perform basic first aid
- ability to operate ventilation systems
- ability to keep work area clean and free from clutter
Applies corrosion protection material.
Applies weld through primer.
- knowledge of vehicle construction
- knowledge of application procedures
- knowledge of isocyanates
- ability to interpret product manufacturers’ recommended application procedures
- ability to recognize types and extent of corrosion
Applies corrosion protection for electrical components.
- knowledge of vehicle electrical systems and components
- knowledge of material types
- ability to interpret application procedures
- ability to recognize types and extent of corrosion
Applies corrosion inhibitors.
- knowledge of corrosion inhibitors such as undercoating, zinc primers, vinyl primers and etch primers
- knowledge of vehicle construction
- ability to select material such as metal etch, epoxy and zinc chromate
- ability to interpret application procedures
- ability to apply seam sealers and undercoating
- ability to use application equipment such as spray gun, applicator tools, brush and aerosols
- ability to recognize types and extent of corrosion
- ability to maintain and store equipment
Repairs and replaces trim.
Performs final check.
Inspects vehicle visually.
- knowledge of vehicle construction and components
- knowledge of panel alignment and fit
- ability to recognize industry standards such as colour, symmetry and appearance
- ability to locate and identify imperfections
Performs operational check.
- knowledge of components’ operation
- ability to recognize component failures
Conducts road test.
- knowledge of road test procedures
- ability to recognize acceptable vehicle performance
- ability to legally operate a motor vehicle
- ability to identify faults such as squeaks, leaks, rattles and wind noise
- ability to check for road worthiness such as lights, alignment, exhaust and brakes
- ability to recognize vehicle operation warning indicators such as ABS, air bag and “check engine” light