British Columbia - Vancouver & Lower Mainland Southwest
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GearAutomotive Service Technician Trade Skills

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Occupational Skills

Uses tools and equipment.
Uses hand tools.
  • knowledge of types of hand tools
  • knowledge of operating procedures
  • knowledge of imperial and metric systems
  • ability to apply hand-eye coordination
  • ability to organize hand tools
  • ability to maintain hand tools
  • ability to store hand tools
  • ability to recognize worn, damaged or defective hand tools
Uses power tools.
  • knowledge of types of power tools such as electric, pneumatic and hydraulic
  • knowledge of operating procedures
  • ability to apply hand-eye coordination
  • ability to organize power tools
  • ability to maintain power tools
  • ability to store power tools
  • ability to recognize worn, damaged or defective power tools
Uses measuring and testing devices.
  • knowledge of types of measuring and testing devices such as micrometers, vernier calipers, pressure gauges and digital voltage ohmmeter (DVOM)
  • knowledge of operating procedures
  • ability to use scan tools and diagnostic equipment
  • ability to make conversions between the metric and imperial systems
  • ability to organize measuring and testing devices
  • ability to maintain measuring and testing devices
  • ability to store measuring and testing devices
Uses hoisting and lifting equipment.
  • knowledge of types of hoisting and lifting equipment such as jacks, chain hoists and vehicle hoists
  • knowledge of operating procedures
  • knowledge of applications of hoisting and lifting equipment
  • knowledge of limitations of lifting equipment
  • ability to recognize safe lifting locations or points
  • ability to maintain hoisting and lifting equipment
  • ability to recognize worn, damaged or defective hoisting and lifting equipment
Uses welding/cutting equipment.
  • knowledge of types of welding/cutting equipment such as oxy-acetylene (OAW) and MIG gas metal arc welding (GMAW)
  • knowledge of welding materials such as wire and shield gases
  • knowledge of welding principles and considerations
  • ability to identify material to be welded
  • ability to perform welding and cutting procedures
  • ability to organize welding/cutting equipment
  • ability to maintain welding/cutting equipment
  • ability to store welding/cutting equipment
  • ability to recognize worn, damaged or defective welding/cutting equipment and potential hazards
Uses safety equipment.
  • knowledge of types of safety equipment such as respiratory, hearing, eye and body protection
  • knowledge of safety equipment operations
  • knowledge of workplace safety and health regulations
  • knowledge of location of safety equipment
  • ability to inspect and maintain safety equipment
  • ability to store safety equipment
  • ability to recognize worksite hazards
Uses shop equipment.
  • knowledge of types of shop equipment such as electric, pneumatic and hydraulic
  • knowledge of shop computer applications
  • knowledge of operating procedures
  • ability to apply hand/eye coordination
  • ability to organize shop equipment
  • ability to maintain shop equipment
  • ability to store shop equipment
  • ability to recognize worn, damaged or defective shop equipment
Organizes work.
knowledge of technical terminology
  • knowledge of government and company policies and procedures, guidelines and standards
  • knowledge of verbal and written communication
  • ability to use communication equipment and media such as Internet, email and fax
  • ability to translate technical information into layperson’s terms
  • ability to acquire information through questioning
  • ability to communicate with other related professionals such as partspersons and supervisors
  • ability to communicate with customers
Uses technical information.
  • knowledge of types of technical information such as work orders, shop manuals, schematics and technical service bulletins (TSB)
  • knowledge of formats of information such as print and electronic
  • knowledge of automobile construction and repair procedures
  • ability to acquire service and repair information
  • ability to interpret information received
  • ability to organize and prioritize information
  • ability to locate vehicle specific information such as vehicle, axle and transmission identification numbers on the vehicle
  • ability to access information using manufacturers’ identification codes such as vehicle identification number (VIN), paint and trim codes and calibration numbers
Maintains safe work environment.
  • knowledge of Workplace Hazardous Materials Information System (WHMIS)
  • knowledge of types and operation of fire extinguisher equipment
  • knowledge of on-site first aid stations
  • knowledge of disposal and recycling procedures
  • ability to recognize potential hazards
  • ability to handle and store hazardous materials
Estimates job cost.
  • knowledge of vehicle construction and components
  • knowledge of regulations regarding consumer estimates
  • knowledge of industry standard labour guides
  • ability to use information provided by the inspection or diagnostic procedures to estimate parts and labour required
  • ability to use industry standard labour guides
  • ability to perform related mathematical calculations
  • ability to select parts required to perform repair
Performs general maintenance and diagnosis.
Maintains vehicle to specifications.
  • knowledge of lubricants and fluids
  • knowledge of causes of tire wear such as over-inflation, under-inflation and worn suspension components
  • ability to access manufacturers’ maintenance schedules and specifications
  • ability to change filters such as fuel, air, and oil filters
  • ability to rotate tires
  • ability to exchange fluids such as transmission, coolant and brake fluid
  • ability to dispose of fluids according to environmental regulations
  • ability to replace components such as spark plugs, transmission filters, brake linings and positive crankcase ventilation (PCV) valves at specified intervals
Inspects for potential problems.
  • knowledge of common wear points such as brake lining, tire tread, ball joints and wiper blades
  • ability to evaluate condition of components such as tires, brakes, steering and suspension against manufacturers’ specifications
  • ability to recognize worn, damaged or defective components such as belts, hoses, u joints and exhaust pipes
Performs diagnostic procedures.
  • knowledge of expected operation
  • knowledge of test procedures such as road test and operational checks
  • ability to verify vehicle symptom
  • ability to identify faulty system
  • ability to identify faulty components
  • ability to isolate cause of faults
  • ability to access all relevant and available service data such as TSB, recalls and service history information

External Links

Engine Systems

Diagnoses engine systems.
Diagnoses cooling systems.
  • knowledge of types of cooling systems such as liquid and air cooled
  • knowledge of cooling system components such as gaskets, thermostats and water pumps
  • knowledge of warning systems such as lights, gauges and switches
  • knowledge of fan systems such as mechanical, electric and hydraulic
  • knowledge of types of coolants and chemical additives
  • knowledge of related systems such as heating, ventilation and air conditioning (HVAC) and auxiliary coolers
  • ability to pressurize cooling and pressure regulating devices such as radiator pressure cap
  • ability to analyze coolant flow
  • ability to identify restrictions
  • ability to verify thermostat operation
  • ability to identify worn, damaged or defective components such as radiators, hoses and belts
  • ability to analyze coolant properties such as freeze protection, chemistry and contamination
  • ability to identify air flow problems
Diagnoses lubricating systems.
  • knowledge of composition of lubricants such as grades of oil, synthetics and additives
  • knowledge of types of oil pumps and drives such as gerotor, vane type and gear type
  • knowledge of oil coolers such as oil-to-air and oil-to-coolant
  • knowledge of oil flow and filtration methods
  • knowledge of gaskets, seals and sealants
  • knowledge of warning systems such as lights, gauges and switches
  • ability to perform oil pressure tests
  • ability to recognize failed gaskets and seals using leak detection methods such as black light and dye
Diagnoses base engine.
  • knowledge of types of engine configurations such as inline, rotary, opposed and V
  • knowledge of types of valve train configurations such as push rod, overhead cam and multi-valve
  • knowledge of engine timing components such as timing belts, chains and gear drive
  • knowledge of engine component clearances and specifications
  • ability to interpret results of tests such as compression, leak down, vacuum and head gasket tests
  • ability to calculate engine displacement, compression ratios, horsepower, area and volume
  • ability to identify sources of specific engine noises such as crankshaft, valve train, piston and timing chain noise
  • ability to recognize worn, damaged or defective engine components
  • ability to recognize base engine related driveability concerns such as low power, smoke, oil consumption and rough running
  • ability to verify valve timing and valve adjustment
Repairs engine systems.
Repairs cooling systems.
  • knowledge of types of coolants and chemical additives
  • knowledge of cooling system components such as gaskets, thermostats and water pumps
  • knowledge of fan systems such as mechanical, electric or hydraulic
  • knowledge of types of cooling systems such as liquid and air cooled
  • knowledge of related systems such as HVAC and auxiliary coolers
  • knowledge of water quality suitable for cooling systems
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and replace cooling system components such as water pumps, thermostats and radiators
  • ability to flush coolants
  • ability to bleed systems
  • ability to verify repair
  • ability to recycle or dispose of coolants according to environmental regulations
Repairs lubricating systems.
  • knowledge of gaskets, seals and sealants
  • knowledge of types of oil pumps and drives such as gerotor, vane type and gear type
  • ability to remove and replace lubricating system components such as gaskets, seals, oil pumps and oil pan
  • ability to follow manufacturers’ specifications and recommendations
  • ability to select specified sealants
  • ability to select specified lubricants
  • ability to perform maintenance procedures such as oil and filter changes
  • ability to verify repair
  • ability to dispose of lubricants according to environmental regulations
Repairs base engine.
  • knowledge of types of engine configurations such as inline, rotary, opposed and V
  • knowledge of types of valve train configurations such as push rod, overhead cam and multi-valve
  • knowledge of engine timing components such as timing belts, chains and gear drive
  • knowledge of engine component clearances and specifications
  • knowledge of engine hoisting and repair fixture mounting
  • ability to follow manufacturers’ specifications and recommendations
  • ability to measure and adjust engine component clearances
  • ability to replace engine components
  • ability to follow engine assembly and disassembly procedures such as torque sequences and surface preparation for part or component re-installation
  • ability to remove and reinstall engine
  • ability to verify valve timing and valve adjustment
  • ability to verify repair
Diagnoses engine support systems.
Diagnoses fuel delivery systems.
  • knowledge of types of fuel delivery systems
  • knowledge of types of fuel such as gasoline, diesel and alternate fuels
  • knowledge of fuel handling and storage procedures
  • knowledge of types of gasoline fuel injection systems
  • knowledge of types of diesel fuel injection systems
  • knowledge of alternate fuel systems
  • knowledge of carburetion
  • ability to perform tests such as pressure, volume and fuel quality
  • ability to isolate fuel system problems
Diagnoses ignition systems.
  • knowledge of types of ignition systems such as distributor, distributorless and electronic
  • knowledge of ignition system components such as wires, coils, spark plugs and distributors
  • knowledge of electronic circuits
  • ability to perform ignition measurements such as coil over plug, coil output, spark duration, wire resistance and leakage
  • ability to identify worn, damaged or defective components
Diagnoses intake/exhaust systems.
  • knowledge of types of intake/exhaust systems
  • knowledge of intake air flow control systems and components
  • knowledge of exhaust components such as catalytic converters, heat risers, valves and mufflers
  • knowledge of composition of intake/exhaust systems
  • ability to identify leaks or blockages in intake/exhaust systems
  • ability to perform tests on super/turbo chargers such as boost test, shaft and bearing play
Diagnoses emission systems.
  • knowledge of types of emission gases such as CO, CO2, NOx and HC
  • knowledge of types of control devices such as exhaust gas recirculation (EGR), evaporative emission control systems (EVAP) and secondary air injection
  • knowledge of industry standard On Board Diagnostics systems such as OBD I and OBD II
  • ability to test emission control devices such as EGR, EVAP and PCV
  • ability to test catalytic converters
  • ability to interpret information such as OBD I and OBD II diagnostic codes and data
Diagnoses accessory drive systems and mounts.
  • knowledge of types of belt drive systems
  • knowledge of types of belt tensioners
  • knowledge of engine transmission and exhaust mounts
  • ability to check accessory drive pulley alignment
  • ability to identify cause of noise and vibration
  • ability to measure belt tension
Repairs engine support systems.
Repairs fuel delivery systems.
  • knowledge of types of fuel delivery systems
  • knowledge of types of fuel such as gasoline, diesel and alternate fuels
  • knowledge of fuel handling and storage procedures
  • knowledge of types of gasoline fuel injection systems
  • knowledge of types of diesel fuel injection systems
  • knowledge of alternate fuel systems
  • knowledge of carburetion
  • knowledge of jurisdictional regulations
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and replace fuel delivery components
  • ability to depressurize fuel systems and recover fuel
  • ability to change fuel filters
  • ability to adjust carburetion settings
  • ability to adjust diesel injection timing
  • ability to bleed diesel systems
  • ability to verify repairs using scan tools to analyse data such as OBD II monitors
Repairs ignition systems.
  • knowledge of types of ignition systems such as distributor, distributorless and electronic
  • knowledge of ignition system components such as wires, coils, spark plugs and distributors
  • knowledge of electronic circuits
  • ability to adjust ignition systems to specifications such as ignition timing and spark plug gap
  • ability to remove and replace ignition components
  • ability to verify repairs using scan tools to analyse data such as OBD II monitors
Repairs intake/exhaust systems.
  • knowledge of types of intake/exhaust systems
  • knowledge of intake air flow control systems and components
  • knowledge of exhaust components such as catalytic converters, heat risers, valves and mufflers
  • knowledge of composition of intake/exhaust systems
  • ability to follow manufacturers’ specifications and recommendations
  • ability to maintain intake systems such as cleaning throttle valve, servicing mass airflow sensors and replacing air filter
  • ability to select gaskets, seals and sealants
  • ability to service super/turbo chargers using procedures such as oil changes and decarbonizing
  • ability to remove and replace worn, damaged or defective components
  • ability to verify repairs using scan tools to analyse data such as OBD II monitors
Repairs emission systems.
  • knowledge of types of emission gases such as CO, CO2, NOx and HC
  • knowledge of types of control devices such as EGR, EVAP and secondary air injection
  • knowledge of industry standard On Board Diagnostics systems such as OBD II
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and replace emission control devices
  • ability to verify repairs using scan tools to analyze data such as OBD II monitors
Repairs accessory drive systems and mounts.
  • knowledge of types of belt drive systems
  • knowledge of types of belt tensioners
  • knowledge of engine transmission and exhaust mounts
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and replace mounting components
  • ability to remove and replace accessory drive belt components such as pulleys, bearings and tensioners
  • ability to adjust and neutralize mounts
  • ability to adjust pulley alignment

External Links

Vehicle Management Systems

Diagnoses vehicle management systems.
Reads diagnostic codes.
  • knowledge of diagnostic code types and formats such as OBD I and OBD II industry standards
  • knowledge of types of networks such as International Standards Organization (ISO), high speed (HS), controller area network (CAN), air conditioning pressure (ACP) and universal asynchronous receive transmit (UART)
  • knowledge of diagnostic code protocols and actions
  • knowledge of operation and interrelationship of modules
  • ability to access information on code using CD, Internet and print information
  • ability to interpret diagnostic codes
Monitors parameters.
  • knowledge of types of parameters such as revolutions per minute (RPM), throttle position (TPS) and vehicle speed sensor (VSS)
  • knowledge of relationship of various parameters
  • ability to select and organize relevant parameters
Interprets test results.
  • knowledge of parameter definitions
  • ability to access service information
  • ability to compare parameter values to vehicle specifications
Tests components and system circuitry.
  • knowledge of network circuitry types
  • knowledge of inputs modules and outputs
  • ability to test network circuitry
  • ability to use testing equipment such as DVOM, jumper wires, test probes and break out boxes
Repairs vehicle management systems.
Reprograms component software.
  • knowledge of methods of software transfer
  • knowledge of basic computer processes
  • ability to select software
  • ability to interpret calibrations
  • ability to transfer/access software using methods such as CD, Internet and programmable read only memory (PROM) replacement
Replaces components.
  • knowledge of types of components such as control module, wire harnesses, input and output devices
  • knowledge of replacement procedures such as transfer of PROM
  • ability to reconfigure modules
  • ability to locate components using service information
  • ability to follow vehicle-specific cautionary procedures such as using anti-static strap and disabling restraint systems
Repairs electrical connections and wiring.
  • knowledge of circuit orientation such as twisted pair and shielded wire
  • knowledge of types of wiring procedures such as soldering and crimping
  • ability to interpret wiring diagrams
  • ability to select terminals
  • ability to select and use tools such as soldering tools, crimping tools and terminal removal tools
Verifies repair using drive cycles.
  • knowledge of drive cycles using OBD II monitors
  • knowledge of methods of verifying repair such as clear codes, retest and road test using drive cycles
  • ability to use scan tools to reset system and compare parameters
  • ability to road test to verify repair
  • ability to select test environment

External Links

Drive Line Systems

Diagnoses drive line systems.
Diagnoses drive shafts and axles.
  • knowledge of drive shaft types and construction such as single, two piece and steel, aluminium and composite construction
  • knowledge of types of drive shaft components such as slip yoke, flex, single and double cardan joints
  • knowledge of types of axles such as CV axles, solid axles, floating and semi-floating
  • knowledge of multiple piece drive shaft phasing/indexing
  • knowledge of safety precautions
  • ability to follow diagnostic flow chart
  • ability to identify worn, damaged or defective components
  • ability to remove and inspect related components
  • ability to use specialized measuring gauges
  • ability to measure drive line angles
Diagnoses manual transmissions/transaxles.
  • knowledge of types of manual transmissions/transaxles
  • knowledge of path of power
  • knowledge of types of lubricants
  • ability to follow diagnostic flow chart
  • ability to calculate gear ratios
  • ability to road test to identify noises, vibrations, customer concerns and driveability
  • ability to check level and condition of lubricants
  • ability to detect leaks and damage
  • ability to use specialty tools such as leak detectors and stethoscope
Diagnoses automatic transmissions/transaxles.
  • knowledge of types of automatic transmissions/transaxles
  • knowledge of gear ratios
  • knowledge of path of power
  • knowledge of lubricants
  • knowledge of transmission cooling systems
  • knowledge of control systems
  • knowledge of fluid drive systems such as pumps, valves, filters and torque converters
  • knowledge of mechanical drive systems such as clutch packs, shafts and planetary gear sets
  • ability to follow diagnostic flow chart
  • ability to road test to identify noises, vibrations, customer concerns and driveability
  • ability to interpret diagnostic codes
  • ability to perform hydraulic pressure test
  • ability to test transmission cooler operation and transmission lines
  • ability to check fluid levels and condition
  • ability to check for leaks, inspect for damage and test components
  • ability to use specialty tools such as scan tools, pressure gauges and stethoscopes
  • ability to follow fluid flow charts
Diagnoses clutches.
  • knowledge of types of clutches/flywheels
  • knowledge of hydraulics/linkage systems
  • ability to follow diagnostic flow chart
  • ability to road test to detect slippage, chatter, noises and vibration
  • ability to detect leaks and damage
  • ability to detect clutch contamination
  • ability to test clutch safety switch operation
  • ability to check throw-out release bearings
Diagnoses transfer cases.
  • knowledge of types of transfer cases such as active and passive
  • knowledge of control systems such as vacuum, manual and electronic
  • knowledge of types of fluids
  • knowledge of path of power
  • ability to follow diagnostic flow chart
  • ability to road test for operation, noises and vibration
  • ability to inspect fluid levels and conditions
  • ability to check for leaks, inspect for damage and test components
  • ability to interpret diagnostic codes
Diagnoses differentials.
  • knowledge of types of differentials such as integral, removable and locking
  • knowledge of types of axles such as full-floating and semi-floating
  • knowledge of types of lubricants and additives
  • knowledge of path of power
  • knowledge of control systems
  • knowledge of limited slip differentials
  • ability to follow diagnostic flow chart
  • ability to road test for driveability to detect noise, vibration and slippage
  • ability to detect leaks and damage
  • ability to inspect fluid levels and conditions
Repairs drive line systems.
Repairs drive shafts and axles.
  • knowledge of drive shaft types and construction such as single, two piece and steel, aluminium and composite construction
  • knowledge of types of drive shaft components such as slip yoke, flex, single and double cardan joints
  • knowledge of types of axles such as CV axles, solid axles, floating and semi-floating
  • knowledge of safety precautions
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, replace or recondition drive shaft components
  • ability to lubricate components
  • ability to use specialty tools such as angle gauges and presses
  • ability to index components
  • ability to align and balance components
  • ability to identify worn, damaged or defective components
  • ability to road test to verify repair
Repairs manual transmissions/transaxles.
  • knowledge of types of manual transmissions/transaxles
  • knowledge of gear ratios
  • knowledge of path of power
  • knowledge of lubricants
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, replace or recondition assemblies
  • ability to replace worn, damaged or defective assembly components
  • ability to use specialty tools such as pullers, presses and gauges
  • ability to perform adjustments to components such as linkages and shifters
  • ability to replace VSS
  • ability to road test to verify repair
Repairs automatic transmissions/transaxles.
  • knowledge of types of automatic transmissions/transaxles
  • knowledge of gear ratios
  • knowledge of lubricants
  • knowledge of control systems
  • knowledge of fluid drive systems
  • knowledge of mechanical drive systems
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, replace or recondition assemblies
  • ability to replace worn, damaged or defective assembly components
  • ability to use specialized tools such as pullers, compressors, installers, scan tools and DVOM
  • ability to perform adjustments and measurements
  • ability to follow fluid flow charts
  • ability to replace electronic components such as solenoids, wiring and sensors
  • ability to road test to verify repair
Repairs clutches.
  • knowledge of types of clutches/flywheels
  • knowledge of hydraulics/linkage systems
  • knowledge of clutch operation
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and replace clutch assembly and related components
  • ability to replace or refinish flywheel
  • ability to perform adjustments such as clutch linkage free play
  • ability to replace hydraulic components
  • ability to bleed hydraulic systems
  • ability to road test to verify repair
Repairs transfer cases.
  • knowledge of types of transfer cases such as active and passive
  • knowledge of control systems such as vacuum, manual and electronic
  • knowledge of types of fluids
  • knowledge of path of power
  • knowledge of transfer case operation
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, replace or recondition transfer case assemblies
  • ability to replace worn, damaged or defective assembly components
  • ability to use specialty tools such as pullers, compressors and DVOM
  • ability to road test to verify repair
Repairs differentials.
  • knowledge of types of differentials such as integral and removable
  • knowledge of types of axles such as full floating and semi-floating
  • knowledge of types of lubricants and additives
  • knowledge of path of power
  • knowledge of control systems
  • knowledge of limited slip differentials
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, replace or recondition differential assemblies
  • ability to replace worn, damaged or defective assembly components
  • ability to use specialty tools such as pullers, presses, gauges, spreaders and dial indicators
  • ability to perform adjustments such as gear tooth contact pattern, pinion depth and backlash
  • ability to road test to verify repair

External Links

Electrical And Comfort Control Systems

Diagnoses electrical systems and components.
Diagnoses starting/charging systems and batteries.
  • knowledge of types and operation of starting systems
  • knowledge of types and operation of charging systems
  • knowledge of types of batteries such as lead acid, gel and sealed
  • ability to test starting and charging systems and batteries
Diagnoses basic wiring and electrical systems.
  • knowledge of basic wiring principles
  • knowledge of electrical principles such as Ohm’s law and electron theory
  • knowledge of general electrical components such as fuses, ignition switches, relays and circuit breakers
  • knowledge of wire characteristics such as gauge, size and insulation
  • ability to test circuits using equipment such as scan tools, test lights and DVOM
  • ability to interpret wiring diagrams
  • ability to probe circuitry
Diagnoses lighting and wiper systems.
  • knowledge of types and operation of lighting systems and components
  • knowledge of types and operation of wiper systems and components
  • ability to interpret wiring diagrams
  • ability to perform Ohm’s law calculations
  • ability to use testing equipment
  • ability to interpret diagnostic codes
  • ability to inspect mechanical components such as linkages and wipers
Diagnoses entertainment systems.
  • knowledge of types and operation of entertainment systems such as audio and video
  • knowledge of system components such as displays, speakers and power antennae
  • knowledge of service considerations such as temperature and location of components
  • ability to activate system self-diagnosis function
  • ability to check system integrity such as power, ground and wire continuity
  • ability to identify faulty components
Diagnoses electrical options.
  • knowledge of types and operation of options such as power windows, parking aids, keyless entry, power seats and theft deterrents
  • knowledge of special service considerations such as paint on sensors and paint on air bag covers
  • ability to use test equipment
  • ability to perform basic circuit analysis
  • ability to interpret wiring diagrams
  • ability to interpret diagnostic codes
Diagnoses electrical accessories.
  • knowledge of types of electrical accessories such as remote starters, brake controllers, trailer wiring and navigation systems
  • ability to use test equipment
  • ability to interpret wiring diagrams
  • ability to interpret diagnostic codes
  • ability to determine compatibility of electrical accessories
Diagnoses instrumentation and information displays.
  • knowledge of types and operation of instrumentation systems such as gauges, speedometers and tachometers
  • knowledge of types and operation of displays such as temperature, compasses and engine monitoring
  • ability to interpret wiring diagrams
  • ability to use test equipment
  • ability to interpret integrated diagnostic information
Repairs electrical systems and components.
Repairs starting/charging systems and batteries.
  • knowledge of types and operation of starting systems
  • knowledge of types and operation of charging systems
  • knowledge of types of batteries such as lead acid, gel and sealed
  • ability to follow manufacturers’ specifications and recommendations
  • ability to determine component serviceability using methods such as costs of repair versus replacement
  • ability to remove and replace components
Repairs basic wiring and electrical systems.
  • knowledge of basic wiring principles such as Ohm’s law and electron theory
  • knowledge of wire characteristics such as gauge, size and insulation
  • ability to follow manufacturers’ specifications and recommendations
  • ability to repair circuitry using methods such as splicing, terminal replacement, soldering and crimping
  • ability to replace damaged components such as harnesses, connectors, relays and fusible links
Repairs lighting and wiper systems.
  • knowledge of types and operation of lighting systems
  • knowledge of types and operation of wiper systems
  • knowledge of service procedures for bulbs
  • knowledge of governmental regulations regarding lighting
  • ability to follow manufacturers’ specifications and recommendations
  • ability to adjust and replace wiper components such as linkages and controls
  • ability to aim headlights
  • ability to replace lighting components
Repairs entertainment systems.
  • knowledge of types and operation of entertainment systems such as audio and video
  • knowledge of components of entertainment systems
  • knowledge of service considerations such as temperature and location of components
  • knowledge of anti-theft features
  • ability to follow manufacturers’ specifications and recommendations
  • ability to replace components such as receivers, speakers, amplifiers and equalizers
  • ability to determine technician service limitations
Repairs electrical options.
  • knowledge of types and operation of electrical options such as sensors, programmable keys and key fobs
  • knowledge of repair procedures such as calibration and configuration
  • knowledge of special service considerations such as paint on sensors and paint on air bag covers
  • ability to follow manufacturers’ specifications and recommendations
  • ability to adjust sensors
  • ability to replace components such as motor, tracks and switches
Repairs electrical accessories.
  • knowledge of types of electrical accessories such as remote starters, brake controllers, trailer wiring and navigation systems
  • ability to follow manufacturers’ specifications and recommendations
  • ability to interpret wiring diagrams and diagnostic codes
  • ability to repair wiring
Installs electrical accessories.
  • knowledge of requirements for accessories such as bracing, additional wiring and heavy duty flashers
  • knowledge of regulations
  • ability to follow manufacturers’ specifications and recommendations
  • ability to determine suitability of accessory for vehicle
  • ability to reconfigure vehicle control module
Repairs instrumentation and information displays.
  • knowledge of types and operation of instrumentation and displays
  • knowledge of legislation regarding odometer servicing
  • knowledge of safety concerns related to components such as gas tank, fuel gauge and airbags
  • knowledge of wiring, connectors and terminals
  • ability to follow manufacturers’ specifications and recommendations
  • ability to replace components
  • ability to calibrate and configure instrumentation systems and displays
Diagnoses HVAC and comfort control.
Diagnoses air flow control systems.
  • knowledge of types and operation of air flow control systems such as manual, electrical and vacuum
  • knowledge of operation of components such as fans, blend doors, levers, actuators and auxiliary vacuum pumps
  • knowledge of causes of odours
  • ability to interpret diagrams and schematics
  • ability to use testing equipment such as scan tools and vacuum gauges
  • ability to perform function tests such as air flow direction, recirculation and temperature
Diagnoses refrigerant systems.
  • knowledge of types and operation of refrigerant systems
  • knowledge of principles of refrigeration
  • knowledge of refrigerants, lubricants and consequences of improper mixing
  • knowledge of electronic control systems
  • ability to interpret pressure gauge readings
  • ability to use equipment to identify types of refrigerants
  • ability to use diagnostic testing methods such as dye and leak testing
  • ability to use test equipment such as scan tools and thermometer
  • ability to identify faulty components
Diagnoses heating systems.
  • knowledge of types and operation of heating systems
  • knowledge of operation of components such as heater core, thermostats, coolant pumps and restrictors
  • knowledge of coolant types and characteristics
  • ability to perform function tests using methods such as output temperature or flow test
  • ability to test components such as vacuum and electric motors
Repairs HVAC and comfort control.
Repairs air flow control systems.
  • knowledge of types and operation of air flow control systems
  • knowledge of procedures to correct problems such as odours, air flow restrictions and noises
  • ability to follow manufacturers’ specifications and recommendations
  • ability to access faulty components
  • ability to test vacuum systems
  • ability to repair or replace components such as vacuum lines and linkages
  • ability to access filtration devices such as pollen filters
  • ability to clean and deodorize air flow systems
Repairs refrigerant systems.
  • knowledge of types and operation of refrigerant systems
  • knowledge of types and operation of components such as compressors, clutches and receiver dryers
  • knowledge of metering devices such as orifice tubes and expansion valves
  • knowledge of types of refrigerants and oils
  • knowledge of legislation regarding licensing requirements, use, handling and disposal of refrigerants
  • knowledge of electronic control systems
  • ability to follow manufacturers’ specifications and recommendations
  • ability to evacuate and recharge systems
  • ability to store and recycle refrigerants
  • ability to convert systems to run on alternate refrigerants
  • ability to access faulty components
Repairs heating systems.
  • knowledge of types and operation of heating systems
  • knowledge of disposal requirements of coolants
  • knowledge of types of coolants and chemical additives
  • knowledge of water quality suitable for heating systems
  • ability to follow manufacturers’ specifications and recommendations
  • ability to fill and bleed heating systems
  • ability to access and replace components such as heater core, thermostats and control valves

External Links

Steering, Suspension, Braking And Control Systems

Diagnoses steering, suspension, braking and control systems.
Diagnoses steering and control systems.
  • knowledge of types of steering systems such as rack-and-pinion, recirculating ball and power assist
  • knowledge of types of assist systems such as power, electric and hydraulic
  • knowledge of related components
  • knowledge of steering columns and their components such as tilt mechanism, steering locks and airbag clock spring
  • knowledge of control systems such as variable assist and four wheel steering
  • knowledge of safety concerns
  • knowledge of steering geometry
  • knowledge of types of pumps
  • ability to disarm air bag system
  • ability to select and use tools such as wheel alignment equipment and measuring tools
  • ability to identify cause of customer concern
  • ability to interpret diagnostic codes
  • ability to identify worn, damaged or defective steering components
Diagnoses suspension and control systems.
  • knowledge of types of suspension systems such as independent, double wishbone and
  • knowledge of types of springs such as coil, leaf and torsion bar
  • knowledge of types of ride height controls such as airbags and air suspension
  • knowledge of types of dampers such as struts and shocks
  • knowledge of safety concerns
  • ability to perform jounce and rebound test
  • ability to interpret diagnostic codes
  • ability to select and use specialty tools such as scan tools, DVOM and gauges
  • ability to follow diagnostic flow chart
  • ability to measure ride height
  • ability to road test to verify complaint
  • ability to test control systems such as active suspension and stability control
  • ability to identify worn, damaged or defective components and subframes
Diagnoses braking and control systems.
  • knowledge of types of braking systems
  • knowledge of types of control systems such as antilock braking systems (ABS) and traction control system (TCS)
  • knowledge of types of assist such as vacuum and hydraulic
  • knowledge of hydraulic principles such as Pascal’s law
  • knowledge of fluid types
  • knowledge of safety concerns
  • ability to road test to identify and verify customer concerns
  • ability to inspect level and condition of fluids
  • ability to perform Pascal’s law calculations
  • ability to use troubleshooting flow charts
  • ability to use specialty tools such as pressure gauges, DVOM and scan tools
  • ability to identify worn, damaged or defective components
Diagnoses tires, wheels, hubs and wheel bearings.
  • knowledge of types of tires such as directional and conventional
  • knowledge of types of vehicle rims such as directional and conventional
  • knowledge of types of hubs
  • knowledge of types of wheel bearings
  • knowledge of relationship between suspension and components
  • knowledge of types of fluids and lubricants
  • ability to road test to verify customer concerns
  • ability to use specialty tools and equipment such as scan tools, wheel alignment machines, wheel balancer and tire machine
  • ability to identify tire wear patterns
  • ability to interpret tire codes and sidewall markings
  • ability to identify worn, damaged or defective components
Repairs steering, suspension, braking and control systems.
Repairs steering and control systems.
  • knowledge of types of steering systems such as rack-and-pinion and recirculating ball
  • knowledge of types of assist systems such as power, electric and hydraulic
  • knowledge of related steering components such as tie rods, ball joints and pitman arms
  • knowledge of steering columns and components such as tilt mechanism, steering locks and airbag clock spring
  • knowledge of steering geometry
  • knowledge of hydraulics
  • knowledge of electrical theory
  • knowledge of types of pumps
  • ability to follow manufacturers’ specifications and recommendations
  • ability to disarm airbag system
  • ability to use specialty tools such as scan tools, DVOM, pullers, presses and pressure gauges
  • ability to remove, replace and recondition steering system components
  • ability to road test to verify repair
Repairs suspension and control systems.
  • knowledge of types of suspension systems such as independent, double wishbone and
  • knowledge of types of springs such as coil, leaf and torsion bar
  • knowledge of types of ride height controls such as airbags and air suspension
  • knowledge of types of dampers such as struts and shocks
  • knowledge of safety concerns
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, replace or recondition suspension system components and subframes
  • ability to use specialty tools such as compressors, pullers, DVOM and scan tools
  • ability to perform wheel alignment
  • ability to road test to verify repair
Repairs braking and control systems.
  • knowledge of types of braking systems
  • knowledge of types of control systems such as ABS and TCS
  • knowledge of types of assist such as vacuum and hydraulic
  • knowledge of hydraulic principles
  • knowledge of fluid types
  • knowledge of safety concerns
  • ability to follow manufacturers’ specifications and recommendations
  • ability to inspect fluid level and condition
  • ability to remove, repair or recondition braking system components
  • ability to identify worn, damaged or defective components
  • ability to machine components such as drums and rotors on or off vehicle
  • ability to use specialty tools such as scan tools, brake lathes, bleeders and flaring tools
  • ability to flush and bleed hydraulic brakes
  • ability to handle and store brake fluid
  • ability to inspect, service and adjust brakes
  • ability to test and replace control modules and components
  • ability to inspect, test and replace assist components
  • ability to road test to verify repair
  • ability to inspect, service and repair parking brake systems
Repairs tires, wheels, hubs and wheel bearings.
  • knowledge of types of tires such as directional and conventional
  • knowledge of types of wheels such as directional and conventional
  • knowledge of types of hubs
  • knowledge of types of wheel bearings
  • knowledge of relationship between suspension and components
  • knowledge of types of fluids and lubricants
  • knowledge of types of tire repairs
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and repair tires
  • ability to identify worn, damaged or defective components
  • ability to remove, service or replace wheel bearings/seals
  • ability to follow safety procedures
  • ability to mount and dismount tires and wheels
  • ability to inflate and seal tires
  • ability to align and balance tires and wheels
  • ability to use specialty tools such as wheel balancers, scan tools and wheel alignment machines
  • ability to road test vehicle to verify repair
  • ability to interpret diagnostic codes
  • ability to measure axial and radial movement

External Links

Body Components, Trim And Restraint Systems

Diagnoses body components, trim and restraint systems.
Diagnoses active restraint systems.
  • knowledge of seat belt mounting and operation
  • knowledge of seat belt warning system
  • ability to recognize seat belt defects such as burrs, frays and buckle malfunction
  • ability to test seat belt mechanisms such as tensioner locking
Diagnoses passive restraint systems.
  • knowledge of types of passive restraint systems such as front impact airbags, curtain airbags and seat belt pretensioners
  • knowledge of airbag mounting, operation and locations
  • knowledge of impediments to proper air bag operation such as glass and trim items, seat covers and placement of child seats
  • knowledge of airbag monitoring systems
  • knowledge of progressive airbag deployment
  • ability to handle and remove airbag modules
  • ability to disarm and rearm airbag systems
  • ability to test airbag components
  • ability to access and interpret diagnostic codes
Diagnoses wind noise and water leaks.
  • knowledge of seals, adhesives and sealing materials
  • knowledge of basic aerodynamics
  • ability to perform tests such as smoke tests, interior pressure tests and water leak tests
  • ability to use listening devices such as stethoscopes and electronic ears (engine and chassis)
Diagnoses NVH (noise, vibration, harshness).
  • knowledge of vibration emitters, conductors, generators and resonators
  • knowledge of basic aerodynamics
  • ability to isolate source of vibration using frequencies
  • ability to identify types of noises such as chuckles, rattles, knocks and whines, and their common sources
Diagnoses interior and exterior components and trim.
  • knowledge of trim hardware, fasteners, adhesives and cleaners
  • knowledge of upholstery, carpet and roof lining
  • knowledge of seat construction
  • ability to recognize flaws in fit, finish and function
Diagnoses latches, locks and movable glass.
  • knowledge of door components such as latches, locks and linkages
  • knowledge of movable glass components such as channels, regulators and weather stripping
  • knowledge of electrical/electronic systems associated with doors and windows
  • ability to remove trim components to access inside of door
  • ability to identify misaligned, worn, damaged or defective components
Repairs body components, trim, restraint systems and installed accessories.
Repairs active restraint systems.
  • knowledge of seat belt mounting and operation
  • knowledge of seat belt warning system
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove and replace worn, damaged or defective seat belt components
Repairs passive restraint systems.
  • knowledge of airbag mounting, operation and locations
  • knowledge of types of passive restraint systems such as front impact airbags, curtain airbags and seat belt pretensioners
  • knowledge of impediments to proper air bag operation such as glass and trim items, seat covers and placement of child seats
  • knowledge of airbag monitoring system
  • knowledge of progressive airbag deployment
  • ability to follow manufacturers’ specifications and recommendations
  • ability to handle and remove airbag modules
  • ability to disarm and rearm airbag systems
  • ability to verify airbag self-test
  • ability to access and interpret diagnostic codes
Repairs problems with wind noise and water leaks.
  • knowledge of seals, adhesives and sealing materials
  • knowledge of basic aerodynamics
  • ability to perform body adjustments
  • ability to remove and replace worn, damaged or defective components
Repairs problems with NVH (noise, vibration, harshness).
  • knowledge of vibration emitters, conductors, generators and resonators
  • knowledge of basic aerodynamics
  • knowledge of materials used to dampen or interrupt vibration such as tapes, adhesives and dampers
  • ability to disassemble and re-assemble problem components or areas
Repairs interior and exterior components and trim.
  • knowledge of trim hardware, fasteners, adhesives and cleaners
  • knowledge of upholstery, carpet and roof lining
  • knowledge of seat construction
  • ability to follow manufacturers’ specifications and recommendations
  • ability to remove, select and re-apply adhesives and fasteners
  • ability to adjust components for fit, finish and function
  • ability to remove and replace interior components and trim
  • ability to remove and replace exterior components and trim
Installs interior and exterior accessories.
  • knowledge of basic electrical circuitry
  • knowledge of hardware
  • knowledge of safety procedures
  • knowledge of regulations and safety standards
  • knowledge of vehicle design and construction
  • ability to follow manufacturers’ recommendations and limitations
  • ability to select and use fasteners
Repairs latches, locks and movable glass.
  • knowledge of door components such as latches, locks and linkages
  • knowledge of movable glass components such as channels, regulators and weather stripping
  • knowledge of electrical/electronic systems associated with doors and windows
  • ability to remove, replace and adjust defective components
  • ability to remove trim components to access inside of door

External Links

Provided by the Interprovincial Standards Red Seal Program National Occupational Analysis (NOA) http://www.red-seal.ca